We Are Recruiting Now.

We HuntBikeWheels | TheRiderFirm are a fast growing young business and are regularly looking for motivated people to join us. Innovation and passion in everything we do at TheRiderFirm.CC is essential to ensure we reach our potential to provide great products for as many devoted riders as possible. Everyone in our business is encouraged to advance and grow their role. Everyone at TheRiderFirm.CC has the opportunity to input into the cycling product development process, helping develop our current brands and creating future products for devoted riders. 

Please scroll down the page to see our current openings.

If you think you have the skills, experience or drive to learn to cover more than one of these roles we would be delighted to hear from you.

How to Apply

Please email your CV (maximum 2 pages) to Team@TheRiderFirm.CC

The positions will be filled as soon as we find the right applicants so please apply ASAP.

To help us find the best match between you and any potential roles here at HUNT | TheRiderFirm.CC it is important to please include in the email/CV:

  • The job title of the role/s you are applying for in your email subject line
  • The hours you would like to work
  • Your expected salary range.
  • If applicable, current salary
  • Whether you are looking for part-time, full-time, or either
  • Your address and phone number.
  • Grades for any qualifications such as GCSE/O-level/A-Level/Degree.
  • Relevant professional experience.
  • And of course we are bike geeks so want to here about your love of riding and all things bike! Please tell us about your riding; how long have you been riding, what type of riding do you do, which bikes you own, what events you have done/are planning to do, how you feel about riding.

Best of luck and thank you ever so much to anyone who applies.

The Rider Firm Deepti and Sarah BRIGHTON

TECHNICAL CUSTOMER SERVICE & DISPATCH + WHERE YOUR MOTIVATION AND DEDICATION TAKES YOU.

2 Permanent roles, Full time or part time 3+ days per week
Working Hours: We are prepared to be flexible about working hours for the right applicants
Location: Partridge Green, West Sussex
Salary: Based on experience. Includes a generous company performance bonus.


Providing excellent customer service, technical advice and timely dispatch is a crucial element in our ability to deliver great products to cyclists. Generally assisting the Hunt Brand Manager and our warehouse manager. This role is generally the entry point into our business and is the ideal way to quickly learn about the bike industry, our business and how to help devoted riders. We recognise, reward and advance our team members, quickly developing roles to match their interests, skills, abilities and motivation.

 

Role & Responsibilities 

  • Input into the product development process and inputting your own ideas & feedback as a cyclist and from customers.
  • Discussing technical questions and service topics with customers by phone, social media and email.
  • Providing customers with polite and timely answers and solutions.
  • Preparing product such as Hunt Wheels for dispatch.
  • Helping our warehouse manager with general picking, packing and warehouse organisation.
  • E-commerce product listing
  • Social media activity representing our brands and company
  • There may be the opportunity to attend bike industry trade shows and exhibitions
  • The opportunity to put-forward and implement service innovations that will benefit our customers.

    You are most likely to succeed if you have: 

    • A strong technical knowledge of bike products, being a rider is essential for this role.
    • Good written and email communication.
    • A positive, friendly can-do attitude as customers will need this support.
    • The ability to fit well into our group at The Rider Firm. Working together and helping each other out is essential.
    • Any of the following levels of qualification would boost your chances of a succcessful application:
      • Degree at 2:1 or higher
      • Two ‘A’-levels at grade B or higher
      • 3 GCSEs at grade A or higher
    • Experience working in the cycling industry is not essential for this role but would be considered beneficial.

      Working hours and location 

      • The role is primarily based in our office in Partridge Green, West Sussex so the successful applicant is likely to live within 25 miles.
      • These can be part time roles and we are flexible about working hours. Working from home on some days is also possible.

        Development Opportunities

        We are particularly looking for talented applicants with a love of cycling who want to develop their skills and move into more senior roles with The Rider Firm in the future. If you have relevant experience or enthusiasm for particular areas of our business, please do discuss this in your application

         

        How to Apply

        Please email your CV (maximum 2 pages) to Team@TheRiderFirm.CC

        The positions will be filled as soon as we find the right applicants so please apply ASAP.

        To help us find the best match between you and any potential roles here at HUNT | TheRiderFirm.CC it is important to please include in the email/CV:

        • The job title of the role/s you are applying for in your email subject line
        • The hours you would like to work
        • Your expected salary range.
        • If applicable, current salary
        • Whether you are looking for part-time, full-time, or either
        • Your address and phone number.
        • Grades for any qualifications such as GCSE/O-level/A-Level/Degree.
        • Relevant professional experience.
        • And of course we are bike geeks so want to here about your love of riding and all things bike! Please tell us about your riding; how long have you been riding, what type of riding do you do, which bikes you own, what events you have done/are planning to do, how you feel about riding.

        Best of luck and thank you ever so much to anyone who applies.

        Enjoy your riding,

        Tom Marchment

        HuntBikeWheels | TheRiderFirm.CC

         

        Find out more about working at TheRiderFirm - please click here.